Terms and Conditions

Terms and conditions:

Renter assumes all risk associated with rental and use of bicycle.

Renter understands that mountain biking, like other adventure sports carries the risk of injury. The renter will not hold Polar Cloud AB or it's employees liable for any damage to the renter or others caused as a result of the activity.
The renter will themselves be responsible to choose trails within their own skill level and not take excessive risks.
The renter will only use the rented bicycle in areas where they are allowed to.

The age limit for rental from us is 18 years old. Maximum weight of rider should not exceed 120 KG.
There is zero tolerance for use of bicycles under the influence of drugs or alcohol.

The renter is responsible for complying to the following rules:

*You may not lend, sublet or transfer bicycle to person other than renter
*The bicycle should be returned in same condition as it was received by the same person who rented it.The renter will be charged for any damage found on the bike which was not there when rental period was started
*Any equipment on the bike which is missing will be charged to the renter
*The renter may not modify, tamper with, or alter the motor, battery or other components of the bicycle(s)
*If the bicycles is returned late, a lateness fee may be applied


Cancellation of booking must be done a minimum of 24 hours before rental period/guided tour is to begin. This can be done either via email (info@polarcloud.se) or by telephone.

Processing of personal data

When booking on our website, we collect and process personal information from you in order to complete your booking.
We collect your email, contact and address information and store them for as long as required to fulfill our agreement with our customer and in order to comply with applicable laws and regulations.
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